FAQs

Shannon Fabrics is a fabric wholesaler redefining the wholesale buying experience. We believe that fostering meaningful relationships is just as important as selling fabric. We are a community of employees, fabric retailers, distributors, manufacturers, and consumers, all dedicated to Making The World A Softer Place™.

As a family-owned business, transparency, honesty, and ethical decision-making are the backbone of everything we do. From your first interaction with our exceptional customer service team to our educational resources and extended community of fabric enthusiasts, we are committed to delivering an outstanding experience at every touchpoint.

Our signature Cuddle® collection has become a category leader, beloved for its plush, ultra-soft surface. At the heart of the family is Cuddle® 3, our original minky fabric . Made from 100% polyester with a 3mm pile, it's available in more than 100 colors and an ever-growing assortment of prints. Building on the success of this customer-favorite fabric, we’ve expanded our collection with Luxe Cuddle®, featuring a sumptuously soft texture and a higher, plush pile, as well as Quilting Cuddle®, a low-pile minky fabric designed for quilters. From blankets, apparel and baby products to quilts, home decor, pet accessories and more, the Cuddle® family offers endless possibilities.

The website is designed to show and sell our current products. All fabrics are displayed in categories across the top of each page. Under each category are dropdown boxes that further identify and classify the types of product within the category.

You can order online using the website's shopping cart to place your order. After selecting the item(s) you want, simply click the "add to cart" button to place items into your cart and follow the checkout process.

You can order on-line using the website's shopping cart to place your order. After selecting the item(s) you want, simply click the "add to cart" button to place items into your cart and follow the checkout process.

Shannon Fabrics sells wholesale to the trade only. To purchase directly from Shannon Fabrics, you must be a registered retailer, designer, or manufacturer.

A valid, state-issued resale number or tax ID certificate is required as proof of your business.

Our retail fabric store opening order minimum is $600, excluding freight. Reorders for retail fabric stores have a $300 minimum, excluding freight.

Manufacturers are required to meet a 50-yard minimum on initial orders.

All international accounts have a minimum order of $750.

Please contact us at info@shannonfabrics.com and describe the nature of your request in your email.

Due to the high volume of inquiries we receive, not all requests can be accommodated. Please allow a minimum of 4–6 weeks for processing.

Shannon Fabrics sells exclusively to retailers and manufacturers. Access to the login section of our website is restricted to registered users with active customer accounts.

If you are an active Shannon Fabrics customer, simply log in using your user ID and password to access online ordering and account features. Once logged in, you can browse products, add items to your shopping cart, and complete the checkout process to submit your order.

If you are not currently a customer but believe you meet our requirements, please complete our new account request form or contact our Customer Relations department. Once your account is approved, you will be able to create your own user ID and password.

Shannon Fabrics places the highest priority on the privacy and security of its customers and website visitors. Information collected through this site is used solely by Shannon Fabrics and will never be transferred, shared, or sold to other companies or third parties.

Please be assured that any sensitive information submitted through our website is protected both online and offline.

Please view our full Privacy Policy here.

You can find a list of retailers that carry Shannon Fabrics in the Store Locator section of our web site.

We encourage you to contact the listed retailers to confirm if they stock the specific product you’re looking for.

If you can’t find the Cuddle® variety you want, simply request it at your local Cuddle® retailer. Know a shop that would be a great fit for Cuddle®? Let them know you’d love to see Shannon Fabrics in their store!

Shannon Fabrics partners with International Distributors who are available to assist you with purchasing requirements.

Shannon Fabrics exhibits at trade shows nationwide throughout the year. Please visit here to view our upcoming trade show dates and locations.
If you are interested in scheduling an appointment with our sales team at an upcoming tradeshow, please contact your local sales representative or email us.

We believe in providing peace of mind. All of our fabrics have been tested for lead and meet all applicable government regulations. Testing is conducted by an independent laboratory to ensure accuracy and reliability.

We comply with all guidelines set by the U.S. Consumer Product Safety Commission (CPSC) and the Consumer Product Safety Improvement Act (CPSIA).

Please note that we strongly recommend conducting your own product testing, as regulations require the finished product to be tested as well.

When ordering Cuddle® bolts, please note that yardage can vary from 10 to 13 yards per bolt. Half rolls of Cuddle® typically range from 25 to 30 yards, while full rolls generally range from 50 to 60 yards.

For additional products, full rolls of Luxe Cuddle® are typically 25 to 30 yards, and full rolls of solid Silky Satins generally range from 50 to 60 yards, with bolt sizes usually between 10 and 12 yards.

We always do our best to accommodate your requested minimum yardage; however, exact yardage cannot be guaranteed.

We accept Visa, MasterCard, Discover, American Express, and ACH payments. Prepayment is also available by company check; however, shipments will be held until the check has cleared. We offer Net 30 terms to customers with approved credit. Any account that becomes delinquent will immediately revert to prepaid status. Please note that we do not accept COD orders unless payment is made by cashier’s check.

Shannon Fabrics must be notified in writing of any request for returns within five (5) days upon receipt of merchandise; please contact us to arrange return authorization. All returns must be approved by Shannon Fabrics prior to returns being accepted. Returned items must be returned in their original condition and cannot be altered.

The customer is responsible for the cost of returning merchandise. Shannon Fabrics will cover return shipping costs in the event of an error or if the merchandise is defective.

Shannon Fabrics stands behind the quality of all products we sell. If for any reason you have a quality issue or shortage, please contact us and we will handle your claim accordingly.

Claims for goods damaged during shipment should be submitted directly to the carrier, as shipping providers are responsible for items while they are in transit. Shannon Fabrics is unable to process claims for shipping-related damage

All orders ship via UPS or FedEx Ground from our Los Angeles warehouse, unless stated differently on the order. All shipping charges will be added to the order at the time of shipment.

Occasionally we might be sold out of some items on your order. In the event that this happens to your order, we will contact you by phone or e-mail. It is our policy to get your approval before we ship an incomplete order. All orders will be shipped within three to five business days.

During our busier seasons, processing times may extend, and we may also experience longer delays. If your order requires rush processing, please contact us.

Shipping charges vary by order based on destination and package weight. Shannon Fabrics passes through the carrier’s published rates and does not add any handling fees. If you would like to know the exact shipping cost before your order ships, please contact us and we’ll be happy to assist.